Microsoft 365 Administrator (MS-102) Exam Prep Course

01 / Skills you'll get

What you will be able to do

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Enroll for this Microsoft 365 Administration prep course that is specially designed by industry experts to take your MS administration skills to the next level. You’ll gain the knowledge and practical experience required to administer and manage Microsoft 365 environments effectively. You’ll learn how to manage user-driven Microsoft 365 app installations in enterprise environments. Additionally, this Microsoft 365 Administrator course comes with practice tests that are 100% in sync with exam objectives. By the end of this course, you’ll be confident enough to pass the MS-102 exam in your 1st attempt.

Expertise with MS 365 tenants: deployment, configuration & administration
Ability to administer DNS domains, organizational settings, and subscriptions
Managing MS 365 identities & synchronization using Microsoft Entra Connect and Cloud Sync
Understanding of Microsoft Defender, Purview, and Entra ID roles
Implement authentication and security methods: managing passwords, conditional access policies & resolving authentication issues
Handle security reports, alerts, and collaborations with MS 365 Defender
Understanding of endpoint protection
Expertise with compliance management for sensitive information, retention label & Policies
Ability to use data loss prevention (DLP)

Course Highlights

7 Structured Lessons Comprehensive coverage of core course objectives
221 Practice Questions Assessment tests with detailed answer rationales
1 Year Full Access Self-paced learning accessible anytime on all devices

02 / Lessons & labs

See exactly what you will learn and practice

Download outline (PDF)

Lessons

7 Interactive Lessons · 45 topics

01 Introduction 4 topics

Organization of this course
Preparing for the exam
Microsoft certifications
Exam objective updates

02 Deploy and configure Microsoft 365 tenants 7 topics

Skill 1.1: Deploy a Microsoft 365 tenant
Skill 1.2: Manage Microsoft 365 DNS domains
Skill 1.3: Manage Microsoft 365 organizational settings
Skill 1.4: Manage Microsoft 365 subscription and tenant health
Skill 1.5: Monitor adoption and usage
Lesson summary
Thought experiment

03 Managing M365 users, groups, and identity synchronization 6 topics

Skill 2.1: Manage Microsoft 365 identities
Skill 2.2: Prepare for identity synchronization
Skill 2.3: Manage identity synchronization by using Microsoft Entra Connect
Skill 2.4: Manage identity synchronization by using Microsoft Entra Cloud Sync
Lesson summary
Thought experiment

04 Managing Microsoft 365 Roles 7 topics

Skill 3.1: Manage role membership
Skill 3.2: Microsoft 365 administrative roles
Skill 3.3: Microsoft Defender roles and role groups
Skill 3.4: Microsoft Purview roles
Skill 3.5: Microsoft Entra ID role-based access control
Lesson summary
Thought experiment

05 Manage secure access and authentication 10 topics

Skill 4.1: Implement and manage authentication
Skill 4.2: Managing passwords
Skill 4.3: Microsoft Entra ID Password Protection
Skill 4.4: Multifactor authentication (MFA)
Skill 4.5: Self-service password reset
Skill 4.6: Microsoft Entra ID Identity Protection
Skill 4.7: Conditional access policies
Skill 4.8: Resolving authentication issues
Lesson summary
Thought experiment

03 / Exam details

Microsoft 365 Administrator (MS-102) Training Details

Empower yourself with the skills to become a proficient Microsoft 365 Administrator through Microsoft 365 Administrator (MS-102) course. This course offers a deep dive into Microsoft 365 administration, security, and compliance, with a focus on practical application. Whether you're an IT professional, aspiring administrator, or looking to enhance your cloud management abilities, this course is tailored to equip you with the knowledge and hands-on experience needed in the dynamic world of Microsoft 365.

Official exam objectives →

Questions 40-60 (per exam)

Duration 180 minutes (per exam)

Passing Score 700 (on a scale of 1000)

Exam Fee $165 USD (per exam)

Delivered by Pearson Vue (in-person or online)

Question Format The exam consists of scenario-based single answer... single/multiple choice, performance-based

Practice Tests 221 Practice Questions (mapped to official exam objectives)

Certification MS-102.AP1 Microsoft credential

Ready to take the exam?

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Official Voucher · Fast delivery · Retake bundle available

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Exam voucher is sold separately and not included with standard course.

04 / FAQs

Questions before you start

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What is the Microsoft 365 Administrator (MS-102) certification?

It is a certification awarded by Microsoft that validates your expertise in managing and administering MS 365 environments, ensuring efficient operation of your organization's cloud-based solutions.

Who should take the MS-102 certification exam?

This certification is ideal for IT professionals, system administrators, and cloud administrators, as well as those wanting to upgrade their skills in Microsoft 365 administration to increase their earning potential.

What prerequisites are required for the MS-102 exam?

There are no formal prerequisites for this exam. However, it would speed up your learning if you have some experience with Microsoft 365 workloads, azure active directory, basic understanding of cloud computing concepts or some experience with IT administration tasks.

What is the average salary of a Microsoft Administrator certified professional?

The average salary of a certified administrator is around $95,000 annually.

What is the exam registration fee?

$165 USD

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